Our Warranty
At Stl Brick & Tuckpointing, we take great pride in our work. To maintain our commitment to our customers and guarantee the excellent qualify of our work, Stl Brick & Tuckpointing offers the following warranties:
New Installations – Brick, Stone, And Block
Stl Brick & Tuckpointing offers a 5 year warranty on all properly-maintained new installations at no additional cost. Most competitors only offer a 3 to 4 year warranty.
Concrete, Repair and Veneers
Stl Brick & Tuckpointing offers a 5 year warranty on all properly-maintained new installations at no additional cost. Most competitors only offer a 3 to 4 year warranty.
Warranty Details
Should a defect in workmanship arise during the warranty period, STL Brick & Tuckpointing will perform repairs as appropriate to the problem area(s) at no cost to the client.
Normal wear and tear to materials is not covered under warranty. Items covered under warranty include broken, cracked, or deteriorated joints and loose or cracked stones or bricks, within reason. Stl Brick & Tuckpointing will relay loose brick or stone. For cracked mortar joints, Stl Brick & Tuckpointing will grind out and regrout the cracked joint.
The following are not covered under warranty: Deterioration of joints or masonry surfaces due to over-exposure from water, mold, fungus, and/or fire; Damage due to use of salt or any chemical to clear or remove ice or snow from the surface; Partial or complete collapsing of the structure from any act of god (including hurricane, lightening, tornado, flood, fire, earthquake, etc.); Cracking in masonry surfaces due to settling, shifting, abuse from new construction near location of our work; Damage resulting from collisions (human or mechanical); Damage due to improper use of structure (heavy machinery or large delivery trucks). For concrete work, the following are not covered under warranty: Hairline cracks, spalling or slab shifting due to water, snow exposure, and salt, chemicals, and de-icers.
Warranty is void if balance is not paid in full upon completion of the original scope of work as quoted.
What a great company to work with. They completed work on our front porch in just a couple of days and our porch looks great. We had a couple of hiccups, but the team was responsive and fixed everything in a few days. Recommended to our neighbors and they recently had them come out for a bid! Will use again in the future if needed!
Thank you for the excellent job laying brick up on our new garage , The whole process with your company was easy and painless we will continue to recommend your services